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Floral Clerk

Location: All retail locations
Job ID: Floral Clerk
Department: Retail
Date Posted: Jun 08, 2023


Job Description

If you love blooms and balloons, this may be the entry-level job for you. Our floral clerks ensure proper care and presentation of our flowers, plants, and balloons while providing friendly assistance to customers. Floral clerks greet customers, answer their questions, and make gift recommendations. The desire to help others, take on other tasks, and follow our strict safety standards is key to success in this role.

Duties & Responsibilities

  • Provides premier customer service, including greeting customers and answering their questions.
  • Sells products by providing customers with information needed to make product-related decisions.
  • Assists in ordering the proper amount of product for the department.
  • Unloads product from trucks and organize coolers and back rooms.
  • Fills and cleans racks, displays, shelves, cooler, and refrigerated displays as needed.
  • Creates floral arrangements to display and sell.
  • Performs plant maintenance tasks, including watering, trimming, and rotating product for best merchandising.
  • Sweeps and mops sales floor, stock room, and coolers.
  • Assists with other duties as assigned.

Required Qualifications

  • At least 14 years of age.
  • At least 16 or 17, depending on state requirements, to assist with unloading trucks.
  • At least 18 years of age to use sharp knives, powered equipment, or ladders, scaffolds, or their substitutes above 6 feet in height.
  • Ability to deliver friendly, courteous, prompt customer service.
  • Ability to read, write, and do simple math problems.
  • Ability to interpret and follow instructions.

Preferred Qualifications

  • Ability to work well with others and be an effective team member.
  • A passion for serving people.

Work Conditions

Floral clerks perform their duties primarily on the sales floor and in the floral back room. They are exposed to various temperature changes and work environments. They regularly work with their hands under wet or damp, cool conditions. Work involves standing, walking, lifting, and bending; moving, carrying, and shelving product; and frequently interacting with customers, fellow associates, and vendors. They are required to use hand-eye coordination, make repetitive arm and hand movements, and safely use knives and operate a pineapple corer.

What we’re looking for in an applicant

Every job at Publix demands dedication to serving our customers. It’s vital that each Publix store lives up to our commitment to offer the freshest products, the best customer service, and the most pleasing shopping experience. We look for outstanding people whom we can train in the methods that lead to our level of excellence, and we encourage professionals in the food service and culinary fields to join us and grow their careers.

Additional Information

We look forward to receiving your application.

Be sure to update your applications regularly. Applications remain active for 30 days. If you are not contacted within 30 days, you must update your application to be considered for any new openings.

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