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Cake Decorator

Location: All retail locations
Job ID: Cake Decorator
Department: Retail
Date Posted: Jun 07, 2023


Job Description

Our professional cake decorators create beautiful, award-winning cakes, pies, pastries, and other desserts. Attention to detail and commitment to our high standards, food safety, and associate safety are particularly important to this role.  Decorators are devoted to providing the best customer service, from helping customers design cakes for special occasions such as weddings, to greeting customers and answering their questions. A desire to help others and be part of the team is key to be successful in this role.

Duties & Responsibilities

  • Provides premier customer service, including greeting customers and answering their questions.
  • Ices, decorates, packages, labels, and prices products for island refrigerator cases.
  • Ices, decorates, trays, and maintains product in freezer and refrigerated showcases.
  • Fills customer special orders, including wedding cakes.
  • Sells products by providing customers with information needed to make product-related decisions.
  • Operates the Bakery department mixer.
  • Follows Publix’s guidelines for cake decorators and maintain Publix’s high standards for product freshness and sanitation.
  • Organizes and rotates stock in the decorator’s freezer.
  • Trains other associates as needed.
  • Assists with the delivery and setup of wedding cakes as needed.
  • Assists in other duties as assigned.

Required Qualifications

  • At least 18 years of age.
  • Experience as a Publix decorator apprentice or equivalent experience outside of Publix.
  • Knowledge of decorating.
  • Ability to deliver friendly, courteous, prompt customer service.
  • Ability to read, write, and perform simple math problems.
  • Ability to interpret and follow instructions and solve problems.

Preferred Qualifications

  • Ability to work well with others as a team member.
  • Previous experience working at Publix.
  • A passion for serving people.

Work Conditions

Cake Decorators perform their duties primarily in the Bakery. They may be exposed to various temperature changes and work environments. Work involves walking, standing, bending, and lifting and carrying products weighing up to 60 pounds. Duties also include repetitive arm and hand movements and hand-squeezing for at least 85% of the work day.

What we’re looking for in an applicant

Every job at Publix demands dedication to serving our customers. It’s vital that each Publix store lives up to our commitment to offer the freshest products, the best customer service, and the most pleasing shopping experience. We look for outstanding people whom we can train in the methods that lead to our level of excellence, and we encourage professionals in the food service and culinary fields to join us and grow their careers.

Additional Information

We look forward to receiving your application.

Be sure to update your applications regularly. Applications remain active for 30 days. If you are not contacted within 30 days, you must update your application to be considered for any new openings.

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