Front Service Clerk

Location: All retail locations
Job ID: Front Service Clerk
Department: Retail
Date Posted: Jun 07, 2023

Other

Onsite

Job Description

Our front service clerks, or baggers, are one of the reasons why customers shop at Publix. They play an important role in ensuring complete customer satisfaction whether they’re greeting a customer, providing carryout service to a customer’s vehicle, or helping locate an item on the shelf. A desire to help others, take on new responsibilities, and learn our high standards is key to be successful in this role.

Duties & Responsibilities

Provides premier customer service, including greeting customers and answering their questions.
Bags groceries.
Takes customer carts to the parking lot and unloads groceries into customer vehicles.
Carries bags to customer vehicles when necessary.
Helps customers locate products throughout the store.
Restocks bags.
Retrieves shopping carts from the parking lot.
Assists in cleaning duties as assigned.
Assists in other duties as assigned.

Required Qualifications

At least 14 years of age.
Ability to deliver friendly, courteous, prompt customer service.
Ability to interpret and follow instructions.

Preferred Qualifications

Ability to work well with others and be an effective team member.

Work Conditions

Front service clerks perform their duties primarily at the front end of the store, with exposure to various temperature changes due to outside weather conditions. Work involves repetitive arm and hand movements; frequent lifting, standing, bending, and walking; and continuous interaction with customers and fellow associates.

What we’re looking for in an applicant

Every job at Publix demands dedication to serving our customers. It’s vital that each Publix store lives up to our commitment to offer the freshest products, the best customer service, and the most pleasing shopping experience. We look for outstanding people whom we can train in the methods that lead to our level of excellence, and we encourage professionals in the food service and culinary fields to join us and grow their careers.

Additional Information

Be sure to update your applications regularly. Applications remain active for 30 days. If you are not contacted within 30 days, you must update your application to be considered for any new openings.

Featured Jobs

Cleaning & Sanitation

Custodians are crucial in creating a safe shopping environment. They are responsible for performing custodial duties and minor maintenance jobs throughout the store. They also assist customers and provide premier customer service.

Deli Clerk

Teamwork is the key to success for entry-level Deli associates. They receive and organize Deli products, create sandwich masterpieces, prepare platters, and stock Grab & Go cases while working with their team to process online and in-person orders accurately and prepare them quickly. Providing excellent customer service is essential whether they're greeting the customer, answering their questions, or recommending a product. Passion for helping others, ability to safely work in a fast-paced environment, and maintain our high quality standards is desired.

Meat & Seafood

Meat clerks focus on maintaining quality lunch meat and cheese cases. Seafood clerks are responsible for maintaining quality seafood cases. Both clerks ensure proper presentation of their cases, sell products, offer consistent high quality customer service, and unload trucks.

Grocery Clerk (Stocker)

Our Grocery Clerks (or Stockers) ensure proper presentation of products on store shelves and in cases. They also provide friendly customer assistance in their assigned sections of the store.