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Quality Assurance Team Leader, Overnight, Deli – Lakeland

Location: Lakeland, FL
Job ID: 29547BR
Department: Manufacturing
Working Hours: 10:00pm - 6:30am; rotating days
Pay Frequency: Weekly
Date Posted: Jul 09, 2024

$49 - 68k
Full Time - Regular


In Quality Assurance (QA), Team Leaders serve as a critical resource to associates and managers within Publix manufacturing facilities by being on-the-floor work participants with associates and covering for vacations and unplanned absences. This includes performing tasks and assuming specific responsibilities of the Department Manager in his/her absence, and planning and conducting job skill training for all associates. Team Leaders report to the Quality Assurance Department Manager.

Additional Responsibilities include:

  • HACCP Plan development, monitoring and data verification for all products and processes
  • Maintain Food Safety and Quality Programs including SQF, allergens, SSOPs and other prerequisite programs
  • Interaction with regulatory and external auditors (Florida Department of Agriculture, FDA, USDA and 3rd party auditors) which can include accompanying the auditor and corrective action plan follow up
  • Interaction with plant management which includes assisting departments in researching quality-related issues
  • Act as QA department point of contact in the absence of the QA manager
  • Monitor and verify QA department responsibilities
  • Effectively communicate food safety and quality programs using job instruction training techniques to QA as well as other department associates as needed
  • Perform tasks in the work area (when necessary) which include:
  • Being an on the work floor participant with production associates (when necessary)
  • Cover for unplanned absences
  • Schedule associate labor needs
  • Promote and enforce associate quality and food safety standards
  • Verify the maintenance of equipment, preventive maintenance and work orders
  • Understand production and ability to execute department requirements
  • Maintain Good Manufacturing Practices within the facility
  • Be a role model for plant associates
  • Track customer complaints, investigation and correspondence
  • Lead and drive improvement of plant operations through continuous improvement projects
  • Study and analyze KPI’s and data and apply to departmental improvement
  • Plan and respond to out of the ordinary events
  • Other duties as assigned

Required Qualifications

  • High school diploma or its equivalent
  • Must be at least 18 years old
  • Ability to lift in excess of 50 pounds, extended walking/standing (up to 14 hours a day), bending, squatting, and climbing ladders
  • Knowledge of Good Manufacturing Practices (GMPs)
  • Knowledge of Safety Data Sheets ( SDS), Lock-Out/Tag-Out (LOTO), Personal Protective Equipment (PPE)
  • Working knowledge of Microsoft Office (Word, Excel, and Outlook)
  • Ability to demonstrate safe working habits
  • Ability to learn and perform all positions
  • Ability to work in a fast-paced environment
  • Understanding of highly complex industrial/manufacturing equipment
  • Ability to work well with others and be a team player
  • Ability to work any shift, nights, weekends, holidays, and extended hours
  • Willingness to assist other team members in other areas
  • Ability to perform steady and productive work for an extended period of time
  • Ability to work efficiently with little or no supervision
  • Possess basic math skills
  • Excellent written and verbal communication skills
  • Obvious enthusiasm, initiative, and pride in work and
  • A commitment to Publix and our mission.

Preferred Qualifications

  • Some college coursework in Business, Engineering, and/or Food Science
  • Knowledge of laboratory (chemical and microbiological) and ability to be a resource to all departments
  • Knowledge of food safety and regulatory compliance and ability to provide assistance to all departments
  • Knowledge of HACCP and SSOP Programs and ability to train all associates in this area
  • Department experience related to the position and
  • Knowledge of general Publix and Manufacturing policies and procedures.


  • Employee stock ownership plan that contributes Publix stock to associates each year at no cost
  • An opportunity to purchase additional shares of our privately-held stock
  • 401(k) retirement savings plan
  • Group health, dental and vision plans
  • Paid Time Off
  • Paid Parental Leave
  • Short- and long-term disability insurance
  • Tuition reimbursement
  • Free hot lunches (buffet-style) at facilities with a cafeteria
  • Visit our website to see all of our benefits: Benefits – Jobs (

Year End Bonus

To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks’ pay.

Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

Please note that Publix will not sponsor any hire for this position for a visa or permanent residence.

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