Apply for the General Liability Litigated Claims Consultant – Lakeland job opening.General Liability Litigated Claims Consultant – Lakeland

Location: Lakeland, FL
Job ID: 38547BR
Department: Risk Management
Working Hours: 45 hours/week; 1 remote work day
Pay Frequency: Monthly
Pay Range: $5,890 - $8,835
Date Posted: Aug 19, 2026

$76 - 114k

Onsite

Full Time - Regular

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Description

As a Litigated Claims Consultant – General Liability, you will play a critical role in protecting Publix by managing litigated and non-litigated general liability and fleet claims of moderate to high value. The candidate will need to possess advanced judgment, litigation strategy, and negotiation skills.

You will act as Publix’s strategic lead on assigned claims—directing defense counsel, attending mediations and trials, evaluating exposure, setting reserves, conducting additional investigation and evidence preservation as needed, identifying and handling risk transfer/tender and subrogation opportunities, negotiating settlements and presenting files to the Risk Management leadership team for reviews —while serving as a trusted advisor to Risk Management leadership. This position is ideal for a claims professional who enjoys autonomy, claims analysis, and making decisions that have meaningful financial and operational impact.

Primary Responsibilities:

• This position is responsible for actively adjusting mid to higher level litigated and non-litigated general liability and auto claims including investigation, evaluation, negotiation, and resolution, including management of outside defense counsel on a case-by-case basis.
• This position is responsible for completing demand review and negotiation/ settlement of both non-litigated and litigated claims.
• This position is responsible for initial investigation and review of information pertaining to individual claims (regardless of litigation status) including setting of reserves and ongoing review of reserves to ensure appropriate financial exposure is entered into the Risk Management claim system.

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Required Qualifications

• Bachelor’s degree in any discipline or in the alternative, a high school diploma with 5 years of claims experience
• 3 years of liability claims handling experience
• Ability to obtain Florida All Lines Adjuster License upon hire as well as reciprocal licenses for all the states that Publix operates in
• A valid driver’s license
• Knowledge of general insurance adjusting procedures, rules and ethics
• Flexibility/Adaptability
• Initiative
• Stress-Tolerance
• Time Management
• Applied Learning
• Detail Orientation
• Problem Solving
• Building Relationships
• Negotiation Skills
• Resolving Conflict
• Verbal Communication
• Written Communication
• Microsoft Word (Basic)
• Microsoft Excel (Basic)
• Willingness travel with overnight stays
• Willingness to work weekends, holidays, extended hours as business needs require

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Preferred Qualifications

• 4 years of liability claims handling experience including litigation
• CCLA, SCLA, or CPCU designation
• Actively holds Florida All Lines Adjuster’s License
• Bilingual, preferably Spanish
• Knowledge of legal issues and burden of proof relating to GL and Auto negligence in all states Publix operates in
• Knowledge of legal issues and evidentiary standards relating to damages in all states Publix operates in
• Knowledge of risk transfer and notice obligations relating to same
• Knowledge of civil procedure in all states Publix operates in
• Knowledge of litigation management and defense tactics
• Microsoft Word (Intermediate)
• Microsoft Excel (Intermediate)
• Microsoft PowerPoint (Basic)
• Risk Management Claims System
• Medicare Reporting System

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Benefits

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• An opportunity to purchase additional shares of our privately-held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans
• Paid Time Off
• Paid Parental Leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet-style) at facilities with a cafeteria
• Visit our website to see all of our benefits: Benefits – Jobs (publix.com)

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Year End Bonus

As a year-end bonus to associates, Publix issues one month’s extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.

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Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and/or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence.

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