Apply for the General Liability Litigated Claims Consultant – Lakeland job opening.General Liability Litigated Claims Consultant – Lakeland

Location: Lakeland, FL
Job ID: 37648BR
Department: Risk Management
Working Hours: 45 hours/week; 1 remote work day
Pay Frequency: Monthly
Date Posted: Jun 09, 2026

$76 - 114k

Onsite

Full Time - Regular

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Description

The General Liability Attorney Represented Consultant investigates, analyzes, manages, evaluates and negotiates moderate value litigated and non-litigated Publix general liability claims. The incumbent oversees and directs Defense Counsel on litigation strategies, presents files to the Risk Management Senior Leadership Team for review, and attends mediations and trials in suit jurisdictions. The General Liability Attorney Represented Consultant reports directly to the General Liability Attorney Represented Supervisor General Liability Attorney Represented Manager.

In Publix’s corporate offices, we value in-person interactions, similar to those our store associates have with customers. Many of Publix’s corporate offices offer work from home up to one day a week. Each business area implements their policy differently and should be discussed during interviews.

Additional responsibilities include:

• Conducts initial investigations and reviews information pertaining to individual claims,
• Strategizes and develops litigations plans based on the information provided by Defense Counsel,
• Reviews demand packages, attorney letters, CCTV’s and other information from the store that could result in changes to the file, and
• Completes demand reviews and negotiations/settlements of claims.

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Required Qualifications

• Bachelor’s degree in any discipline or in the alternative, a high school diploma with 5 years of claims experience
• Three (3) years of liability claims handling experience
• Ability to obtain Florida All Lines Adjuster License upon hire as well as reciprocal licenses for all the states that Publix operates in
• Knowledge of general insurance adjusting procedures, rules and ethics
• Superior knowledge of jurisdiction specific civil and case law
• Superior knowledge of claims evaluation
• Knowledge of litigation defense tactics
• Knowledge of medical and dental terminology
• Knowledge of depreciation values
• Knowledge of customer base in the areas of operations
• Superior analytical skills
• High level of negotiating skills
• Superior organizational and time management skills
• Ability to manage highly confidential and sensitive information
• High degree of maturity, discretion, tact, and independent judgment
• Basic knowledge of Microsoft Office ( Word, Excel, Outlook)
• Willingness to work overtime, weekends, and/or holidays
• Willingness to travel including overnight

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Preferred Qualifications

• ​​​​Bachelor’s degree in any discipline
• Four (4) or more years of liability claims handling experience including litigation
• CCLA, SCLA, or CPCU designation
• Actively holds Florida All Lines Adjuster’s License
• Knowledge of general claims computer software
• Knowledge of Publix’s policies, procedures, and corporate structure
• Bilingual, preferably Spanish

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Benefits

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• An opportunity to purchase additional shares of our privately-held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans
• Paid Time Off
• Paid Parental Leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet-style) at facilities with a cafeteria
• Visit our website to see all of our benefits: Benefits – Jobs (publix.com)

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Year End Bonus

As a year-end bonus to associates, Publix issues one month’s extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.

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Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and/or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence.

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