Apply for the General Liability Claims Assistant – Lakeland job opening.General Liability Claims Assistant – Lakeland

Location: Lakeland, FL
Job ID: 37749BR
Department: Risk Management
Working Hours: 8:00AM - 4:30PM; Monday - Friday
Pay Frequency: Weekly
Date Posted: Jun 19, 2026

$38 - 52k

Onsite

Full Time - Regular

Apply

---

Description

Join a company where stability meets opportunity. At Publix, you’ll find a supportive environment, strong benefits, and a culture that values ownership—literally.

Publix is seeking a General Liability Claims Assistant to support our Risk Management team at our corporate office in Lakeland, Florida. In this role, you will provide essential administrative and claims support to a team of adjusters handling both litigated and non-litigated claims, helping ensure efficiency, accuracy, and exceptional service.

Why Work for Publix?

At Publix, we are proud to be employee-owned—which means when the company succeeds, you benefit directly.

Here’s what sets us apart:

• Employee Stock Ownership Plan (ESOP) – build long-term financial security

• Free lunch in our corporate cafeteria

• Competitive pay and strong benefits package

• Stable, growth-oriented company with a promote-from-within culture

• A collaborative, professional work environment where your contributions are valued

• Opportunities for career development across multiple departments

What You’ll Do

In this role, you will play a key part in supporting daily claims operations and assisting leadership with critical business needs. Responsibilities include:

• Provide administrative and claims support to multiple claims adjusters and leadership

• Process incoming demand packages, including scanning media and verifying files for security

• Route claim materials appropriately and upload documentation for review

• Assist with preparation of initial drafts of non-litigated settlement documents

• Support managers and supervisors with ad hoc projects, data corrections, and reporting needs

• Maintain accurate and organized documentation within internal systems

---

Required Qualifications

• High school diploma or equivalent

• Basic proficiency in Microsoft Word and Outlook

• Ability to build positive working relationships with internal and external partners

• High attention to detail with a focus on accuracy and completeness

• Ability to prioritize tasks, manage time effectively, and work independently

• Strong written and verbal communication skills

• At least 1 year of general office or administrative experience

---

Preferred Qualifications

• Additional education or trade school training

• Bilingual (Spanish/English) skills

• Familiarity with Microsoft Excel and document management systems

• Experience supporting a claims or legal office environment

---

Benefits

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• An opportunity to purchase additional shares of our privately-held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans plan
• Paid Time Off
• Paid Parental Leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet-style) at facilities with a cafeteria
• Visit our website to see all of our benefits: Benefits – Jobs (publix.com)

---

Year End Bonus

To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November.
In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check.
In subsequent years, the bonus is equal to two weeks’ pay.

---

Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and/or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence.

---