Staging Engineer – Publix Technology Services

Location: Lakeland, FL
Job ID: 30801BR
Department: Publix Technology
Pay Frequency: Weekly
Date Posted: Dec 20, 2024

$49 - 68k

Onsite

Full Time - Regular

Apply

---

Description

Welcome to Publix Technology, the award-winning technical group for Publix Super Markets, Inc., the largest employee-owned company in the nation. Our technology teams of 2100+ associates provide cutting-edge, modern solutions to nearly 1400 retail stores and 200,000+ internal team members across 8 states. We offer positions at all levels – summer internships, individual contributor roles, to technical leadership across a broad range of technical disciplines. So, whether you’re interested in IT security, platform engineering, architecture, software development, or infrastructure – we have a career path for you! See for yourself why Publix Super Markets, Inc. is a constant on Fortune Magazine’s Best Companies to Work list.

Join Publix Technology as a Staging Engineer where you can be part of a team that builds, configures, and customizes hardware platforms for our retail and corporate business areas. Specifically, this position will work in the Deployment Center where the team builds and configures all technology related equipment for new stores, retail, and corporate projects as well as retail and corporate incidents and requests. The Deployment team plays a key role in supporting our retail and corporate technicians as well assisting our engineering and development teams.

The most suitable candidate will be a technical candidate with strong analytical, planning and communication skills, including the ability to communicate effectively with management, peers, and business unit customers. Additionally, the candidate would be familiar with all aspects of staging technology, such as terminals, workstations, scales, self-checkouts, servers, PCs, ATMs, routers, switches, firewalls, and mobile devices.

Responsibilities:

• Manage and deliver all corporate and retail hardware and software builds for new production stores, staging stores, development stores and corporate support sites.
• Perform software builds of store systems, workstations, POS terminals, mobile devices, scales, ATMs, networking components, and all associated peripheral equipment to deliver a functional production store, staging store, development store and corporate support site.
• Implement software packages and configuration changes to ensure new stores, staging stores, development stores, corporate support site systems are up to date with the latest production code level, security packages, and other software components.
• Manage/monitor the status of the systems to ensure proper operations and uptime.
• Stage and configure hardware for retail stores and corporate support sites for incident, request and project work as needed.
• Ensure that new store builds are completed on-time to support new store openings.
• Foster and maintain working relationships with customers to ensure processes are optimized to support expected customer service levels.

---

Required Qualifications

• Associate degree in information technology, or equivalent experience
• 1+ years of experience supporting various hardware, software, and operating system platforms to include Microsoft, Android, iOS, HP, NCR, Honeywell, Apple, VMM, SCCM, Active Directory
• Ability to troubleshoot network and software issues pertaining to build system tasks and retail/corporate specific builds.

---

Preferred Qualifications

• Bachelor’s degree in information technology, or equivalent experience
• 3+ years of experience supporting various hardware, software, and operating system platforms specifically related to Publix POS and Publix Corporate Support
• 3+ years of experience supporting various hardware, software, and operating system platforms to include Microsoft, Android, iOS, HP, NCR, Honeywell, Apple, VMM, SCCM, Active Directory
• Ability to resolve technical issues by making decisions using sound business judgement.
• Solid understanding of the functional and operational practices necessary to operate in a highly available, highly secure, and highly regulated environment to meet business and compliance requirements.

---

Benefits

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• An opportunity to purchase additional shares of our privately-held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans
• Paid Time Off
• Paid Parental Leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet-style) at facilities with a cafeteria
• Visit our website to see all of our benefits: Benefits – Jobs (publix.com)

---

Year End Bonus

As a year-end bonus to associates, Publix issues one month’s extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.

---

Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

***Relocation/Household Good Shipment Allowance will NOT be provided.***

Please note that Publix will not sponsor any hire for this position for a visa or permanent residence.

---