Apply for the Records Support, Human Resources – Lakeland job opening.Records Support, Human Resources – Lakeland

Location: Lakeland, FL
Job ID: 36254BR
Department: Leaves and Associate Records
Working Hours: 8:00am - 4:30pm, Monday - Friday
Pay Frequency: Weekly
Date Posted: Feb 18, 2026

$38 - 52k

Onsite

Full Time - Regular

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Description

The purpose of this position is to accurately maintain all personnel and medical files for past and current Publix associates, as well as processing minor work permits as mandated by each state. This position uses analytical skills to review documentation and determine eligibility to work for minor associates based on established guidelines; analyzing requests for records from various departments across Publix, including responding to Third Party Non-Personal Health Information (PHI) Subpoenas and providing worked hours missed with rate of pay requests; and opening, distributing, and organizing all mail received in the department to ensure the documents are placed in the appropriate personnel file.

Responsibilities include:

• Receiving and reviewing minor documentation and determining employment eligibility based on established guidelines for each state government
• Distribution and completion of all internal requests for associate records within a 4-hour response timeframe
• Answering assigned phone skillsets to act as a liaison to support cross-functional department processes and provide support for the minors processes to all Publix associates
• Opening, distributing, and organizing all mail received in the department to ensure the documents will be scanned into the appropriate electronic personnel file
• Completing various reports and documentation reviews related to minor associate eligibility and employment records

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Required Qualifications

• High School diploma or its equivalent
• 6 months working in an office environment or equivalent experience
• Ability and willingness to demonstrate eagerness, enthusiasm, optimism, and passion when working
• Flexibility and adaptability
• Ability to work effectively without close supervision or guidance
• Ability to self-direct work activities and take action on tasks without direction from a supervisor
• Ability to work productively and effectively when faced with stressful work situations and time pressures
• Time management skills
• Data analysis skills
• Detail orientated
• Ability to develop and maintain professional, trusting, positive, and productive working relationships with associates, managers, customers, and vendors
• Customer focused
• Active listening skills
• Verbal and written communication skills
• Basic skills in Microsoft Word and Excel
• Availability to work nights, weekends, holidays, and extended hours as business needs require

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Preferred Qualifications

• 1 year working in an office environment or equivalent experience
• Knowledge of the organizational structure, employee groups/subgroups, personnel areas, and other associate information located in SAP
• Knowledge of the minors process as it relates to employment eligibility dictated by each state’s Department of Labor
• Knowledge of other business area processes to better assist with opening mail and answering phone calls
• Basic skills in Microsoft Access
• Basic skills in SAP, ViewStar, HOST, Manager’s Self Service (MSS), Oasis, TOR, Publix Connection, AIMS, CARTS, and Brass Ring

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Benefits

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• An opportunity to purchase additional shares of our privately-held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans
• Paid Time Off
• Paid Parental Leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet-style) at facilities with a cafeteria
• Visit our website to see all of our benefits: Benefits – Jobs (publix.com)

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Year End Bonus

To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks’ pay.

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Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and/or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence.

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