Apply for the PTS Implementation Technician – Charlotte, NC job opening.PTS Implementation Technician – Charlotte, NC

Location: Charlotte, NC
Job ID: 37321BR
Department: Publix Technology
Pay Frequency: Weekly
Date Posted: May 13, 2026

$50 - 70k

Onsite

Full Time - Regular

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Description

Publix Super Markets, Inc., the largest employee-owned company in the U.S., is driven by a dynamic technology team of 2,300+ professionals delivering innovative solutions to 1,400+ stores and 200,000+ associates across 8 states.

From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level—internships through technical leadership.

Join a company consistently ranked among Fortune’s “100 Best Companies to Work For” and help us build more than great subs—build the future of technology at Publix.

The Publix Technology Services (PTS) position will provide IT technical support for the Charlotte, NC area to primarily include installation, and repair and preventive maintenance of IT hardware in Publix retail stores.

Location: Onsite, Charlotte, NC

Why Join Us?

• Operational Efficiency: Ensure technology solutions support efficient workflows and enable automation to improve operational effectiveness.
• Empowered Culture: We value autonomy, creativity, and continuous learning—your ideas shape the future of technology in our organization.

Your Impact

• Perform installation, repair, and preventive maintenance of IT hardware including:
  • Desktop computers
  • Servers
  • Laser and thermal printers
  • Point of sale systems
  • Barcode scanners
  • Weighing devices
  • Networking systems
• Support Publix retail stores through on-site visits
• Travel between locations to perform technical tasks
• Work variable shifts based on project demands and support schedules
• Perform tasks during overnight, evening, early morning, and daytime hours
• Complete approximately 60–70% of work between 6:00 PM and 6:00 AM, Monday through Friday. Occasionally work Sunday nights as needed.
• Augment support in other geographic areas when required

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Required Qualifications

• Candidate must live in the Charolotte, NC area, or surrounding area, or must be willing to relocate there upon acceptance of the position
• Associate degree in information technology or equivalent experience
• 1+ year of PC/Technical support experience
• Understanding of IT hardware and industry standards
• Understanding of Windows Operating Systems
• Understanding of MS Office 365 and associated applications
• Understanding of thermal and laser printing
• Understanding of Active Directory
• Analytical and troubleshooting skills
• Cable management and troubleshooting skills
• Computer and electronic equipment installation skills
• Must be at least 21 years of age
• Must have a valid driver license and maintain an excellent driving record
• Ability and willingness to be on call, work evenings, weekends and holidays as needed
• Ability to lift to 75 lbs.
• Ability to climb and work on a ladder
• Ability to crouch, kneel and work in confined areas for extended periods
• Ability to use hand and power tools

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Preferred Qualifications

• Certifications in the field of electronics or Computer Science, such as Cisco Certification, A+ Certification, Microsoft Certified Systems Engineer, HP Certification, or Lexmark Certification
• 3+ years of PC/Technical support experience
• Basic understanding of Active Directory
• Experience using problem reporting and ticketing systems
• Understanding of the Publix retail environment

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Benefits

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• An opportunity to purchase additional shares of our privately-held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans plan
• Paid Time Off
• Paid Parental Leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet-style) at facilities with a cafeteria
• Visit our website to see all of our benefits: Benefits – Jobs (publix.com)

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Year End Bonus

To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks’ pay.

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Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

​​​​​For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and/or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence.

***Relocation/Household Good Shipment Allowance will NOT be provided.***

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