Apply for the Part-Time Associate Tech Support Analyst – LAN/WAN job opening.Part-Time Associate Tech Support Analyst – LAN/WAN

Location: Lakeland, FL
Job ID: 37101BR
Department: Publix Technology
Pay Frequency: Weekly
Date Posted: Apr 23, 2026

$39 - 54k

Onsite

Part Time - Regular

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Description

Publix Super Markets, Inc., the largest employee-owned company in the U.S., is driven by a dynamic technology team of 2,300+ professionals delivering innovative solutions to 1,400+ stores and 200,000+ associates across 8 states.

From IT security and platform engineering to architecture, software development, and infrastructure, we offer career opportunities at every level—internships through technical leadership.

Join a company consistently ranked among Fortune’s “100 Best Companies to Work For” and help us build more than great subs—build the future of technology at Publix.

Join Publix Technology as a part-time Associate Technical Support Analyst on the LAN/WAN team. This team provides level 1 and 2 support of the Publix network infrastructure. This position will be for varying shift work and the work schedule will be 8-hours, four days per week.

Why Join Us?

• Operational Efficiency: Ensure technology solutions support efficient workflows and enable automation to improve operational effectiveness.
• Empowered Culture: We value autonomy, creativity, and continuous learning—your ideas shape the future of technology in our organization.

Your Impact:

• Level 1/2 troubleshooting of the Publix network infrastructure
• Monitoring and responding to alerts from networking devices
• Working directly with Telco vendors on circuit outages
• Escalating high severity and chronic problems to management
• Answering phones and logging incident records

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Required Qualifications

• High School diploma or equivalent
• 1+ years of experience in a service desk environment, technology support and/or knowledge of technology hardware or applications used in Publix stores, warehouses, or distribution facilities
• Experience working with Routers, Switches, DATA/Voice Circuits, and Wireless technologies

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Preferred Qualifications

• CCNA, CCENT, CCNP certifications
• Experience supporting IP office telephone systems.
• Experience working with trap receivers and tracing tools.
• Experience working with industry standard network cabling (Cat5, Cat6, Fiber Optics)
• Experience working in an organization utilizing formal processes such as Change Management, Incident/Problem Management and Disaster Recovery

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Benefits

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• An opportunity to purchase additional shares of our privately-held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans
• Paid Time Off
• Paid Parental Leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet-style) at facilities with a cafeteria
• Visit our website to see all of our benefits: Benefits – Jobs (publix.com)

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Year End Bonus

To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks’ pay.

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Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and/or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence.

***Relocation/Household Good Shipment Allowance will NOT be provided.***

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