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Sr. Collections Specialist – Pharmacy, Accounts Receivable – Lakeland

Location: Lakeland, FL
Job ID: 28178BR
Department: Finance
Working Hours: 8:00am - 4:30pm Monday-Friday; flexible schedule
Pay Frequency: Weekly
Date Posted: Mar 19, 2024

$39 - 54k


  • Responsible for managing and improving the aging report on unpaid pharmacy claims, collecting money for all pharmacy 3rd party sales receivables, as well as designing and implementing internal controls to support new business initiatives
  • Responsible for analyzing and preparing routine and ad-hoc reporting identifying operational fluctuations in account balances and/or transactional data within the various Pharmacy systems to ensure accuracy and enable sound, fact-based decisions related to the Pharmacy 3rd Party Sales account
  • Responsible for understanding and complying with Health Insurance Portability and Accountability Act of 1996 (HIPAA) and Sarbanes-Oxley section 404 (SOX 404)

Required Qualifications

  • Bachelor’s degree in Accounting, Finance or another analytical discipline or equivalent experience
  • 3 years’ experience in accounting or any retail position
  • HIPAA certification
  • Knowledge of Accounting Principles and Accounts Receivable functions
  • Basic knowledge of Word, Excel, Access, Internet, and Outlook
  • Verbal and written communication skills
  • Analytical thinking skills
  • Ability to handle a variety of tasks and responsibilities with multiple interruptions
  • Ability to work under deadlines and handle the pressure of deadlines
  • Technical skills
  • Must be self-motivated
  • Must be flexible and highly productive
  • Must exhibit professionalism and the ability to deal with confidential subject matter
  • Must be able to work a variable works schedule including weekends and overtime

Preferred Qualifications

  • Master’s degree in Accounting, Finance or another analytical discipline
  • 5 years’ experience in accounting or any retail position
  • Knowledge of Continuous Quality Improvement process methodology
  • Knowledge of Pharmacy Operations, Terminology of Insurance carriers
  • Knowledge and understanding of Pharmacy systems (Inmar, ERX, terminology, etc.)
  • Knowledge of SOX requirements and controls relating to Accounts Receivable, as well as HIPAA
  • Ability to work in accordance with the HIPAA Compliance policy


  • Employee stock ownership plan that contributes Publix stock to associates each year at no cost
  • An opportunity to purchase additional shares of our privately-held stock
  • 401(k) retirement savings plan
  • Group health, dental and vision plans
  • Paid Time Off
  • Paid Parental Leave
  • Short- and long-term disability insurance
  • Tuition reimbursement
  • Free hot lunches (buffet-style) at facilities with a cafeteria
  • Visit our website to see all of our benefits: Benefits – Jobs (

Year End Bonus

To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks’ pay.

Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

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