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Managed Care Contract Support Specialist

Location: Lakeland, FL
Job ID: 29687BR
Department: Pharmacy
Working Hours: Monday - Friday; Varied Schedule
Pay Frequency: Weekly
Date Posted: Jul 17, 2024

$45 - 62k
Full Time - Regular


If you want to solve exciting problems related to the healthcare industry, and enjoy the stability of a Fortune 100 company, then the Publix Managed Care team may be right for you! We are a dynamic and engaging team that plays a pivotal role in the success of Publix Pharmacy and the Managed Care Contract Support Specialist serves as the subject-matter expert in the contracting process for the Managed Care Contracting Team in the Pharmacy Department. The Managed Care Contract Support Specialist is responsible for optimizing the contracting workflow and will collaborate with internal and external stakeholders to drive progress and results on various business initiatives.

Job responsibilities:

  • Oversee Managed Care pharmacy contract process, maintaining accurate contract records
  • Develop and implement processes and procedures for recurring business needs
  • Assist with Pharmacy credentialing and attestations
  • Ensure accurate and timely payment of vendor invoices
  • Ensure prescription claims process for all new Pharmacy openings
  • Collaborate with the Publix Licensing team for accuracy on store opening files
  • Coordinate and optimize contract reconciliation efforts with internal and external stakeholders

Required Qualifications

  • Associate degree
  • 2 years Pharmacy experience and/or 2 years’ experience working with legal documents (e.g., contracts, subpoenas, etc.)
  • Basic skills in Microsoft Word, Excel, PowerPoint, and Access
  • Ability to work nights, weekends and extended hours as needed

Preferred Qualifications

  • Bachelor’s degree
  • 4-years of administrative experience working with legal documents (e.g., contracts, subpoenas, etc.) and/or 4-years of pharmacy experience
  • Pharmacy Technician Certification (PTCB)
  • Intermediate skills in Microsoft Access, Excel
  • Advanced skills in Microsoft Word


  • Employee stock ownership plan that contributes Publix stock to associates each year at no cost
  • An opportunity to purchase additional shares of our privately-held stock
  • 401(k) retirement savings plan
  • Group health, dental and vision plans
  • Paid Time Off
  • Paid Parental Leave
  • Short- and long-term disability insurance
  • Tuition reimbursement
  • Free hot lunches (buffet-style) at facilities with a cafeteria
  • Visit our website to see all of our benefits: Benefits – Jobs (

Year End Bonus

To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November.
In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check.
In subsequent years, the bonus is equal to two weeks’ pay.

Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.
Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

**Please note that Publix will not sponsor any hire for this position for a visa or permanent residence.

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