Publix Jobs Home

IT Delivery Manager – Enterprise Tax & Host Retail

Location: Lakeland, FL
Job ID: 29293BR
Department: Publix Technology
Pay Frequency: Monthly
Date Posted: Jun 17, 2024

$152 - 229k
Full Time - Regular


Please note, this is a hybrid position requiring 8 days per month on-site in Lakeland, FL.

Welcome to Publix Technology, the award-winning technical group for Publix Super Markets, Inc., the largest employee-owned company in the nation. Our technology teams of 2100+ associates provide innovative, modern solutions to nearly 1400 retail stores and 200,000+ internal team members across 8 states. We offer positions at all levels – summer internships, individual contributor roles, to technical leadership across a broad range of technical disciplines. So, whether you are interested in IT security, platform engineering, architecture, software development, or infrastructure – we have a career path for you! See for yourself why Publix Super Markets, Inc. is a constant on Fortune Magazine’s Best Companies to Work list.

As an IT Delivery Manager, you will be a part of the leadership for the Publix Item Management System (PIMS) organization, overseeing the Enterprise Tax & Host Retail team. You will be the technical leader of a cross-functional team in the design, development, implementation, and support of our Enterprise Tax & Host Retail solution.


  • Manage and oversee a team of highly skilled and motivated software and quality assurance engineers.
  • Design, oversee and maintain the strategy and application development for systems owned by the Enterprise Tax & Host Retail team.
  • Manage the development and delivery of software utilizing multiple development and database tools and technologies.
  • Plan development projects for the team including resource allocation and ensure the team is tracking to meet project milestones in support of the business area and IT needs.
  • Collaborate with Architecture, Development, Engineering, and Security teams to ensure execution of overall application strategy.
  • Ensure adherence to security best practices and standards for various platforms and applications.
  • Lead critical efforts to develop and support complex systems and initiatives by overseeing requirements, design, development, and implementation; instruct, direct, and audit the development and support work of others.
  • Foster an environment for growth that maintains strong working relationships with cross-organizational teams to ensure continued success for future development projects.
  • Coach and mentor team to drive performance and professional growth.
  • Provide on-call and after-hours support when needed (via on-call rotation, etc.)

Required Qualifications

  • Bachelor’s degree in computer science, Business Management, Engineering, or other analytical disciplines or equivalent work experience
  • 8+ years of technology related experience
  • 5+ years leadership experience in which one or more of the following occurred:
    • Demonstrated leadership in IT project management; experience in organizing, planning, and executing large-scale projects from vision through implementation, involving internal personnel, contractors, and vendors; ability to analyze project needs and determine resources needed to meet objectives.
    • Successfully developed and implemented or supported applications in new computing architecture environments, using new and emerging technologies
    • Demonstrated ability to manage multidiscipline, high-performance work teams.
    • Developed efficient and effective solutions to diverse and complex business problems.
  • Experience and knowledge of problem management, change management, and other technology processes.
  • Experience leading medium-sized product development teams in an enterprise environment.
  • Proven track record of delivering technology solutions in an enterprise environment.
  • Ability to present project milestones to business stakeholders, technology leadership, and other cross-organizational teams as deemed necessary.

Preferred Qualifications

  • 10+ years of IT experience, including development, maintenance, or support of large-scale integrated solutions.
  • Experience with supporting large-scale applications within a 24/7 environment; willingness to work extended/off hours unexpectedly if critical issues arise.
  • Experience with modern systems architecture including Azure, API driven integrations, and/or microservices.
  • Experience with developing and supporting high volume, mission-critical applications with .NET, ASP.NET, C# and SQL
  • Knowledge of Kubernetes, Docker, and Kafka
  • Experience with SCRUM or other Agile methodologies
  • Knowledge of legacy PIMS and PIMS Publishing
  • Ability to work concurrently on multiple assignments with similar deadlines.


  • Employee stock ownership plan that contributes Publix stock to associates each year at no cost
  • An opportunity to purchase additional shares of our privately-held stock
  • 401(k) retirement savings plan
  • Group health, dental and vision plans
  • Paid Time Off
  • Paid Parental Leave
  • Short- and long-term disability insurance
  • Tuition reimbursement
  • Free hot lunches (buffet-style) at facilities with a cafeteria
  • Visit our website to see all of our benefits: Benefits – Jobs (

Year End Bonus

As a year-end bonus to associates, Publix issues one month’s extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.

Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.
Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.
Please note that Publix will not sponsor any hire for this position for a visa or permanent residence.
***Relocation/Household Good Shipment Allowance will NOT be provided.***

Featured Jobs