Intermediate Software Engineer – ServiceNow

Location: Lakeland, FL
Job ID: 29999BR
Department: Publix Technology
Pay Frequency: Monthly
Date Posted: Aug 13, 2024

$93 - 140k

Hybrid

Full Time - Regular

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Description

Please note, this is a hybrid position requiring 8 days per month on-site in Lakeland, FL.

Welcome to Publix Technology, the award-winning technical group for Publix Super Markets, Inc., the largest employee-owned company in the nation. Our technology teams of 2100+ associates provide innovative, modern solutions to nearly 1400 retail stores and 200,000+ internal team members across 8 states. We offer positions at all levels – summer internships, individual contributor roles, to technical leadership across a broad range of technical disciplines. So, whether you are interested in IT security, platform engineering, architecture, software development, or infrastructure – we have a career path for you! See for yourself why Publix Super Markets, Inc. is a constant on Fortune Magazine’s Best Companies to Work list.

Our Intermediate ServiceNow Developer will provide operational and end-user support for the Service Catalog of products within the fully integrated ITSM solution. This person is responsible for configuring and developing applications and processes using standard ServiceNow scripts and tools. This position requires strong experience administering and configuring the ServiceNow platform.

Responsibilities:

• Contribute to ongoing design and development efforts related to the ServiceNow platform and integrations at an intermediate level
• Automate legacy processes using available ServiceNow workflows and best practices
• Assist in analyzing and resolving configuration issues promptly including, but not limited to, Service Catalogs, Workflows and Reporting
• Work closely with the business areas and application support teams to improve business processes
• Maintain a consistently large, and often dynamic workload ensuring adherence to security best practices and standards for various platforms
• Perform complex queries and analysis to ensure the integrity of ServiceNow data
• Continue to learn software engineering languages, tools, and environments with special emphasis on ServiceNow

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Required Qualifications

• Bachelor’s degree in computer science or a related analytical field or equivalent experience
• 3+ years of software engineering experience
• 3+ years of experience analyzing complex business problems and translating business requirements into technology solutions that factor in system performance, usability, quality, cross-system interdependencies, and scalability.
• 3+ years of experience administering or developing on the ServiceNow platform.
• 3+ years of experience working with Software Development Lifecycles (SDLC) and Agile project methodologies.
• 3+ years of experience supporting relational database systems.
• 2+ year of web/JavaScript development

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Preferred Qualifications

• 5+ years of software engineering experience
• ServiceNow Certified System Administrator
• ServiceNow Certified Developer
• ITIL certification or general knowledge in v3 or higher
• Experience developing IT Service Management solutions.

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Benefits

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• An opportunity to purchase additional shares of our privately-held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans
• Paid Time Off
• Paid Parental Leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet-style) at facilities with a cafeteria
• Visit our website to see all of our benefits: Benefits – Jobs (publix.com)

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Year End Bonus

As a year-end bonus to associates, Publix issues one month’s extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.

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Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

***Relocation/Household Good Shipment Allowance will NOT be provided.***

Please note that Publix will not sponsor any hire for this position for an H-1B visa or permanent residence.

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