Community Relations, HS2, Public Affairs – Lakeland

Location: Lakeland, FL
Job ID: 31425BR
Department: Public Affairs
Working Hours: 7:30 a.m. – 4:30 p.m Monday-Friday
Pay Frequency: Weekly
Date Posted: Jan 06, 2025

$33 - 46k

Onsite

Full Time - Regular

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Description

This position is to review, recommend and process all donation requests from our internal and external customers and non-profit organizations – including coordinating resources to ensure approved requests are supported as approved. This position also coordinates all community focused events and opportunities, acting as a central contact for the division. This position also assists the Community Relations (CR) manager with managing the manager’s calendar (meetings, events, speaking engagements, travel, etc.) and researches, creates and provides initial analysis on reporting – including gathering the data, ensuring its accuracy and creating summaries to help maximize the efficiency of the department.

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Required Qualifications

• High school diploma, or equivalent
• At least 1 year working in a customer-facing role at a Publix store or customer service-oriented place of business
• Must have a strong desire to serve others
• Must be willing to travel on occasion and a willingness to work overtime when necessary
• Ability to work and communicate effectively with associates at all levels of the organization as well as customers
• Excellent verbal and written communication skills
• Proficiency of Access, Word, Excel, Outlook, Powerpoint and Sharepoint
• Ability to create reports and graphs
• Accurate computer typing skills (35-45 wpm)
• Ability to work independently and productively
• Ability to work remotely via a secure internet connection as needed
• Ability to work under deadlines and handle a high volume of work accurately
• Ability to handle a variety of tasks/responsibilities
• Good organizational skills, detail-oriented
• Good judgment/problem-solving skills
• Knowledge of general office practices and procedures
• Display a high level of professionalism and confidentiality
• Must have an excellent attendance and punctuality record
• Good human relation skills (the ability to work well with others and to be a team member)
• Show enthusiasm, initiative and pride in work and
• Commitment to Publix and our Mission.

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Preferred Qualifications

• At least 3 years working in a customer-facing role at a Publix store or customer service oriented place of business
• AA or AS degree in Communications (Public Relations), English or Business preferred
• Bilingual experience

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Benefits

• Employee stock ownership plan that contributes Publix stock to associates each year at no cost
• An opportunity to purchase additional shares of our privately-held stock
• 401(k) retirement savings plan
• Group health, dental and vision plans plan
• Paid Time Off
• Paid Parental Leave
• Short- and long-term disability insurance
• Tuition reimbursement
• Free hot lunches (buffet-style) at facilities with a cafeteria
• Visit our website to see all of our benefits: Benefits – Jobs (publix.com)

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Year End Bonus

To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks’ pay.

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Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.
Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

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