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Bill Review Complex Analyst, Risk Management

Location: Lakeland, FL
Job ID: 28751BR
Department: Risk Management
Working Hours: Monday - Friday, 8:00 am to 4:30 pm
Pay Frequency: Weekly
Date Posted: May 06, 2024

$39 - 54k
Full Time - Regular


Processing of workers compensation medical claims, including adjudication of claims to meet state laws, data entry of bills, filing of bills, correspondence, and all other duties to make sure that bills are handled and paid in a timely manner.

Required Qualifications

  • Associate’s degree Or equivalent experience
  • 1-year general office with experience with Windows based programs
  • National Certification for CPT Coding
  • Knowledge of CPT and ICD-9 codes
  • Knowledge of multiple state Worker’s Compensation Fee Schedules for the states in which Publix does business in
  • Knowledge of Medical Terminology
  • Basic knowledge of Microsoft word, excel, power point, access and Outlook
  • Must have excellent attendance and punctuality record
  • Professional telephone etiquette
  • Excellent verbal and written communication skills
  • Must have strong organizational skills
  • Ability to handle a large volume of work in a fast paced environment
  • Ability to manage multiple tasks
  • Data entry experience preferred
  • Basic knowledge of office equipment and their operation
  • Good human relation skills (the ability to work well with others and to be a team player)
  • Must show enthusiasm, initiative and pride in work, and
  • Commitment to Publix and our mission

Preferred Qualifications

  • BS degree or certificate of completion of a medical terminology or medical billing program
  • 1 year in medical or insurance services, with advanced knowledge of CPT and ICD-9 codes, and knowledge of medical terminology
  • Bilingual in English and Spanish


  • Employee stock ownership plan that contributes Publix stock to associates each year at no cost
  • An opportunity to purchase additional shares of our privately-held stock
  • 401(k) retirement savings plan
  • Group health, dental and vision plans plan
  • Paid Time Off
  • Paid Parental Leave
  • Short- and long-term disability insurance
  • Tuition reimbursement
  • Free hot lunches (buffet-style) at facilities with a cafeteria
  • Visit our website to see all of our benefits: Benefits – Jobs (

Year End Bonus

To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks’ pay.

Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

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